FAQ
Have questions about working together? Here’s 17 helpful answers:
My process will vary slightly based on the project, but these essential items are always covered:
Initial contact and proposal: What are your goals and needs? Are we a good fit? What are the deadlines and the cost? Signed agreement and 50% initial payment.
Research: What are your current promotions? At what stage of the process is the promotion? What are your competitors doing and saying? And other pertinent questions to help me give you the copy that best represents your business.
Compilation of Research: Thorough research and summary of key messaging points. Approval from you for direction of the project.
Write the copy: Writing, editing, polishing. Client review. Revisions if necessary.
Marketing your content: Providing you content that will be marketed in the method necessary for this project.
By the way, I appreciate it when the client keeps me posted on results…
Yes. I do all the work myself.
Certainly. I guarantee your satisfaction with the copy I write for your project. If for some reason you are not 100% satisfied, I will revise the copy according to your specific guidelines.
However, what I don’t guarantee is a particular result after the content is published or sent. The Direct Marketing Association’s Code of Ethics prohibits me from doing so.
Why?
There are many factors in marketing – such as product, market, price, lists, demand, consumer preferences, economy, the stock market, major events – neither of us can control.
It is for those reasons I do not promise, and will not guarantee, specific results. However, I can and do guarantee your satisfaction with my work before you test or use it.
Yes, absolutely. During our initial discovery call, I’ll get an understanding of your copywriting project. Then I’ll give you a firm quote and a timeline before work begins.
I recognize budgets are tight and my quote will reflect your parameters and fair copywriting rates.
Only after you’re ok with the quote and the timeline. I’ll put together an agreement summarizing the details including the price.
I have found an agreement is a good way for both of us to ensure we have the same expectations.
I require a 50% deposit up front for most copywriting projects once the contract is signed. The balance is due upon project completion.
I accept company checks or electronic payments through PayPal. If you don’t have a PayPal account, you can still pay through PayPal using a Visa or MasterCard credit card.
I can send you a link that makes the process super easy. Please be aware that PayPal charges a fee of approximately 3%.
Providing the scope of the project remains the same, my fees include the work we negotiate in advance and your required revisions.
I want you to be delighted with my work—my business demands it!
I quote each project based on what is requested. As shown on my Services Page, I offer individual email services and bundled services. More than likely bundled services will be the most cost effective, however, your project goals and budget will be factors.
What I will do is quote each project competitively to help you meet your goals. I have very little overhead because I work from home which is reflected in my pricing.
I would be happy to discuss my rates with you once your project objectives are defined. Please note you are never under any pressure or obligation. I respect your privacy and information completely.
Each project is quoted based on your needs. For example, if you needed 3-4 promotional emails, I would quote you for that not for how many hours it may take me. While I factor in the number of hours it will take, I charge by the project scope.
You will get results and I can work to give you those results without the stress of clock watching.
Revisions are included in our agreement provided they are requested within 30 days of receipt of the copy and are not based on a change in the assignment after copy has been submitted.
Your satisfaction is most important! If you are not 100% satisfied, I will revise the copy according to your specific guidelines…and at my expense.
I realize there are times when urgency is unavoidable, and I understand the importance of deadlines.
Ideally, it takes 2-3 weeks for research and email-copy creation, including (writing, editing, and revising my own work). This does not include revisions you may require.
I am serious about meeting deadlines and don’t won’t take on work if I can’t deliver my best, so let’s discuss your needs. Maybe we can come up with a solution that works for both of us.
Professionalism mixed with persuasive writing skills and an IT background. You’ll get someone who will give your writing needs the same care you have for your business.
No. Email copy is my specialty simply because the demand is so great. But if you have other content you need, I’m more than happy to help you with that too.
I provide a quote on the project based upon the parameters we discuss. If during the production process the parameters change or the scope grows, then I’ll talk with you about adjusting the budget accordingly.
I’m fair and expect that you will be too.
Absolutely. That’s the beauty of copywriting, it can be done from anywhere.
With most clients, meeting in person is not a concern, nor is it a necessity.
Nowadays working remotely has proven to be remarkably effective in most cases.
Contact me – You may either email or call me about your next project. Once we determined we’re the right fit for each other, the next step is agreeing on the details of the project.
You don’t need to commit to work with me until I’ve put together a proposal with prices and a timeline. A contract is signed by both parties and the upfront fee is paid. You’ll find it’s a pretty smooth process.
Have other questions?
I’m happy to answer any other questions you might have. You are never under any obligation or any pressure when we chat.
I also take privacy seriously and will guard your contact information as I guard my own.
Best Regards,
Deanna
Reach me by email deanna@iwriteb2b.com or call me at 919-857-5522.